Airline Seat Covers
Headrest Covers
Personal Health Masks
N95 Mask
Antiseptic Towelettes
Everlight Flashlight
Personal Travel Blankets
Personal Travel Pillows
Premiere Travel Health Pack
Ultimate Air Travel Accessories Gift Pack

 

Aero-San.com Terms of Use and Operational Policies

Privacy & Security

       · Security
       · How You Can Tell You're Browsing a Secure Website
       · Data Collection in a Secure Environment
       · Data Use
       · Communications
       · Mailing Lists
       · Email List
       · Unsubscribe to Email
       · \"Cookie\" Use
       · Access/Correction

This is the Website of Aero-SanCorporation
Our postal address is:

Aero-San Corporation

P.O. Box 260888

Encino, California 91436


We can be reached via
[email protected]. Or you can reach us by telephone at 1-818-654-9448, our customer service line, Monday-Friday 8 am to 6 pm PST .

Aero-San.com is committed to protecting your privacy. In order to complete your order or to satisfy your request for information, you will be asked to provide us with certain personal information. We offer 128-bit SSL encryption, which encrypts your personal and credit card information as it is transferred over the Internet.
We electronically verify each order with the credit company, returning an order confirmed message only if the issuing bank authorizes it. Our experienced staff then manually checks all orders which still appear unusual, canceling any order we feel is not valid.

Security

If you're ever a victim of credit card fraud, the Fair Credit Act specifies that your credit card company can hold you liable for no more than $50 in fraudulent charges to your account. With aero-san.com, you'll be reimbursed for any amount up to $50 billed to you by your credit card company for fraudulent charges to your account if the credit card number was obtained from purchases made at aero-san.com while using our secure server. For this protection, you must promptly notify your credit card company of any fraudulent charges and follow the procedures for doing so as outlined in your credit card agreement.

How You Can Tell You're Browsing a Secure Website

In order to be sure that information transferred between your browser and the Aero-San server is secure, it is important to be aware of the security information available to you through your browser.
Once you enter the Checkout process (when you're ready to purchase the items you have put into your shopping basket), your connection to our server becomes secure. To confirm this, look at the bottom of your browser window. If you see an unbroken key or a closed lock (depending upon your browser) you can be sure that your information is secure.
You can also ensure security by checking the URL line of your browser. When you enter the secure area of our site, the first characters of the site address will change from \"http\" to \"https\".

Data Collection in a Secure Environment

In several areas of our site, we ask you to provide information by filling out and submitting an online form. These areas include:

Checkout, where we ask for name, address, email, credit card and other information needed to complete your order.
Catalog requests, where we ask for a name, postal address and email address.
Email Registration, where we ask for your email address.
Registration, where we give you the opportunity to store your bill-to and ship-to details (up to 99 ship-to addresses for easy online gift giving) and securely store credit card information for faster online ordering using quick checkout and the opportunity to bid in our online auctions.

Once you've registered, you may click on Account Info (at the top of any page) to edit or delete your personal information. All information relating to our customers is stored in a secure environment separate from our Website.

Data Use

The information we collect is used to improve our Website, to notify consumers about updates to our Website and for special offers and promotions. Also, aero-san.com may provide aggregate statistics about our online sales, traffic patterns and related site information to reputable third-party vendors, but these general statistics will include no personally identifying information.

Communications

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, either through email, postal mail or by phone, please let us know by sending us an email or calling us at 1-818-654-9448.

Mailing Lists

We occasionally share our customer postal mailing lists with select companies that might interest you. If you prefer that we not share your name, please click here to send us an email to be removed from the list.
When emailing to be removed from a list, please include the following information in the email:
-FIRST AND LAST NAME
-STREET, CITY, STATE AND ZIP
-ACCOUNT NUMBER
Please note that such requests may take up to 8 to 12 weeks to become effective. In addition, if you ask us to remove your name and address from our email or postal mailing lists, we will maintain your name in a \"do not mail\" file to ensure that we can honor your request. Please also note that when you make a purchase, we will send you emails to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order.
From time to time we make portions of our customer mailing lists, which include name and street address, available to carefully screened companies. This may include your name and postal address, but never your email address.
By purchasing online, you are automatically added to our catalog mailing list. You may also receive periodic mailings from us with information on new products and services or upcoming events.

Email List

As a strict policy, aero-san.com does not sell, trade, rent or otherwise share your email address with any other company or third party. To change your email preferences, this includes opting in or opting out, go to your Account Information page and click on the “OPT OUT” button.

Unsubscribe to Email

You may unsubscribe to email special offers and/or update your email preferences on the Account Information page.
Click on \"No thanks. I would like to unsubscribe from your email list\" to unsubscribe. If you are signed in, your email address will auto populate for you. Otherwise you must enter your email address and sign in to unsubscribe. You will be taken to the email options page where you may click submit to unsubscribe.
Please allow one week for your changes to take place. If you have any questions or concerns you may also contact us by email at
[email protected] or by telephone at 1-818-654-9448, Monday-Friday 8 am to 6 pm PT.
You may also click the unsubscribe link on any special offer email you receive from us and follow the instructions onscreen.

\"Cookie\" Use

\"Cookies\" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as welcoming you back to our site using your name and storing items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

Access/Correction

You may update or change information related to your aero-san.com account by accessing the Account Info section of the Website with your email account and password.

Registration

       · What are the benefits of registering?
       · How do I register with you?
       · How do I sign in?
       · What if I forget my password?
       · I'm having problems with my user name/password.
       · How do I update my account?
       · Important Dates

What are the benefits of registering?

Registration allows you to store your information online to make shopping more convenient. Registered users can use our \"Quick Checkout\" feature, check order history and status online, add names and addresses to your address book.

How do I register with you?

Registration allows our Website to store your account information, making it easier and faster for you to place an order. Registered users can use our \"Quick Checkout\" feature that allows you to check out in one quick step.
For the aero-san.com Website
For Website registration from any page within our site, click on the button at the top of the page to the right on the black bar that reads \"Register.\"
If you don't see the \"Register\" button but you do see a button that says \"Account Info,\" click \"Sign Out\" so that you can register a new account.
The \"Register\" button takes you to a secure Web server that will encrypt and send us your information. The next screen is the registration form. After completing the form, click \"Review.\" The next page allows you to review all the information you have entered. After reviewing all the appropriate fields, click \"Submit Registration\" to complete your registration and create your new account. To register for the aero-san.com Website, you are not required to enter or save a credit card number.
When you have an account with aero-san.com and return to our site, our site will recognize you. Once you \"Sign In\" the system will allow you to use the \"Quick Checkout\" feature and will automatically fill in the checkout forms. You won't need to rekey in your information each time you make a purchase.
Once you have an account you may go to \"Account Info,\" also located on the bar at the top of the page, and access your account to change your security settings, check on order history and status, and add names and addresses to your address book.
How do I sign in?

For the aero-san.com Website
To sign in from any page on the site, click on the \"Sign In\" button located at the left side of the bar at the top of the page. This will bring up the screen that allows you to enter your email address and password to sign in.
To sign out, click the \"Sign Out\" button at the top of each page. If you share your computer with other people, you may want to \"sign out\" before leaving your computer. This ensures that no one else will be able to use your aero-san.com account.

What if I forget my password?

For the aero-san.com Website
If you click on the \"Sign In\" button, this will bring up the screen that allows you to enter your email address and password. You must fill in the \"Email Address\" field so that our system can look up your account. Click the button to the right of the screen that reads, \"Email my Password.\" We will then email your password to your registered email address immediately.

I'm having problems with my user name/password.

If you have forgotten your password for either site, refer to, \"What if I forget my password?\" (above) FAQ question.
User names (email addresses) and passwords are case sensitive, so be sure to enter them in the same upper and lower case manner in which you originally set up your account. If the site gives you an error message when you enter the user name and/or password, check your spelling carefully. If you continue to have difficulty, try changing your usage of upper and lower case letters when you enter them. If you continue to have trouble, please contact our customer service group at 1-818-654-9448

How do I update my account?

For the aero-san.com Website
To update your account, you must be signed in. Our site provides for three different security settings. The first security setting does not require a password to access account information, simply click on the \"Account Info\" button while on the computer you originally registered your account with the aero-san.com site. Levels two and three both require that you fill in your email address and password to access your account information. When you click on the \"Account Info\" button with one of these two security settings, it will prompt you to enter your email address and password before allowing you to proceed to your account information.
From within the \"Account Info\" area you may select \"Modify Account Information.\" From this screen you may alter all your account information including billing, shipping, credit card information and security settings.
Other helpful areas within the \"Account Info\" area include the Order History area where you may check on past or current orders; the Address Book where you may enter and save special events; and addresses for shipping to friends and family. The \"Account Info\" area also shows you any \"Remembered Items\" and allows you to close your account.

Comments, and Other Content
Guests may submit suggestions, ideas, comments, questions, or other information to Aero-San Corporation . The content of submissions can not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of \"spam.\" You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of content. Aero-san.com reserves the right (but not the obligation) to remove or edit such content. Aero-San reserves the right to edit all product reviews submitted prior to posting on aero-san.com and it is solely at the discretion of Aero-San to elect to post or not post any and all submissions.
If you do submit material, you grant aero-san.com a nonexclusive, royalty-free, perpetual, irrevocable, right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant aero-san.com and its affiliates the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Aero-San Corporation, aero-san.com and all of its affiliates for all claims resulting from content you supply. Aero-san.com has the right but not the obligation to monitor and edit or remove any activity or content. Aero-san.com takes no responsibility and assumes no liability for any content posted by you or any third party.
In use of photographs submitted to aero-san.com, the content of the photographs can not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of \"spam.\" You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a photograph. Aero-san.com reserves the right (but not the obligation) to remove or edit such content from photographs.
Inaccurate Information, Errors and Omissions
Some information on Aero-San Web site may contain typographical errors or other inaccuracies, or may be incomplete or not current. Unfortunately, such inaccurate information may relate directly to the price of a product, the description of a product or to its availability. We reserve the right to correct all such mistakes at any time without notice, even after an order was placed based on inaccurate information. We apologize in advance for any inconvenience or misunderstanding such errors might cause you. Please remember that if you are not completely satisfied with your purchase from aero-san.com, you may return any item for any reason within 60 days of receipt for a refund, exchange or credit. Thank you. 

Refunds and Exchanges

We stand behind every product we sell. If you're not absolutely pleased with your purchase — for any reason — we'll be happy to make an exchange or refund the purchase price.

For an exchange, simply return the item to us within 60 days via insured parcel post or UPS to:

Aero-San Corporation

Returns

P.O. Box 260888

Encino, California 91436

We ask that returned products be in like-new condition with original packaging and materials. A receipt must accompany all returns.

For a full refund of your purchase price, please provide the original copy of the sales reciept and the UPC bar code from the back of the package. Mail the documents to:

Aero-San Corporation

Refunds

P.O. Box 260888

Encino, California 91436